Norwich Railway Station sits on Station Approach in the city centre, a short walk from the Market Square and historic cathedral. The station is operated by Greater Anglia and serves as the main rail hub for the Norfolk region, connecting passengers to London Liverpool Street, Cambridge, Peterborough and other major centres across the National Rail network.
The building is fully step-free with a ramp for train access, accessible ticket machines in both the ticket hall and on the concourse, and an accessible booking office counter. Customer help points are staffed during operating hours, with hearing induction loops fitted throughout. Free WiFi is available to all passengers, and the station has been designed to accommodate wheelchair users. Assistance can be arranged outside staffed hours with advance notice.